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Refund Policy

Fourteen days, no argument. Cancel any time and keep what you paid for until it runs out.

Last updated 4 August 2026

Try it before you pay

The free plan is not a trial that expires. It is the whole ledger, the whole analytics, the whole export, and the top of the board, for as long as you want it. Subscribe when the limits start costing you money, not before.

The 14-day refund

If you are not happy with a subscription, ask within 14 days of the payment and we will refund it in full. You do not have to justify it.

Refunds are issued by our payment provider, the merchant of record, back to the card or account you paid with. They usually appear within 5-10 business days depending on your bank.

Cancelling

Cancel from your account settings or the billing portal at any time. Cancelling stops the next renewal; it does not end the period you have already paid for, and the paid features stay on until that period ends.

After the 14 days, a part-used month is not refunded pro rata as a matter of course -- but if you were charged for a renewal you plainly did not want, or the service was broken for a stretch of it, write to us. We would rather refund you than argue.

If we stop

If we suspend or discontinue the service while you have paid time left, we refund the unused part without being asked.

How to ask

Email the address on the site from the address on the account, with the date and amount of the payment. Please write to us before opening a chargeback: a chargeback costs us a fee and takes your bank six weeks to do what we can do in a day.